FAQ

Q: Where will the conference be held?

A: All sessions and meals will be held in San Diego, California, at the Sheraton Hotel and Marina in the Marina Tower.

Q: What do I need to do if I plan on attending from outside of the United States?

A: Participants are strongly advised to make sure they fulfill all legal requirements to enter the United States. Besides a valid passport, an entry visa may also be required. It is highly recommended to start the process a minimum of 2 ½ months prior to your arrival in the United States.

If you require a letter of invitation to apply for your visa, please contact Debra Marshall at debra@sswmeetings.com and provide the following information:

  • Embassy or consulate address that you are applying through
  • Full name including your organization and address
  • Passport number
  • Date of issue
  • Date of expiration
  • Country issued by

Q: When will I know what sessions are being offered?

A:  The complete agenda will be posted on this website April 2. 

Q: Will this conference have translation services?

A:  The official language of the conference is English. Limited sessions of the family conference will have Spanish translation.

Q: Will information presented in the sessions be made available to individuals unable to attend the conference?

A: No, it will only be available at the conference.

Q: Who can attend Clinical and Translational Research Opportunities in Lysosomal Disease (Wednesday Educational Day)?

A: Eligibility requirements for Wednesday Educational Day can be viewed here (insert link).

Q: Where can I find transportation services to the hotel?

A: Details regarding transportation can be viewed here. ADA transportation details are located here.

Q: Where can I find available parking?

A: Parking options are available on-site at the hotel. Details regarding prices are located here.  Nearby public parking is limited and may require longer than average travel by foot to reach the hotel.

Q: Will there be child care available?

A: Yes, child care will be available through Camp Courage. Click here for more information.

Q: What is the cancellation policy if I can’t make it?

A: All policies regarding registration can be found here.

Q: Where can I find important locations such as local hospitals, pharmacies and places of worship?

A: Click here for a quick local guide.

Q: What is the weather like in San Diego in August?

A: San Diego averages a daily maximum temperature for August that’s between 74 and 79 degrees F (23 to 26 degrees C). The minimum temperature usually falls between 65 and 69 degrees F (18 to 20 degrees C).

Q: What is the dress code for the conference?

A: Resort or business casual for conference sessions.

Q: Will there be an area to accommodate infusions?

A:  Infusions will be available for a small number of attendees. This need must be identified during the registration process in order to receive this service and additional information.

Q: Do I need to pay to attend the Wednesday Educational Day if I’m already registered for the MPS 2018 Conference?

A: Yes.  You must sign up and pay in order to attend the Wednesday Educational Day.  A discounted fee is provided if you are attending both the MPS 2018 Conference and the Wednesday Educational Day.

 

Registration Questions:

Q: What is included in the registration cost?

A:  Educational sessions, admission to the exhibit hall, breakfast and lunch on Friday and Saturday, welcome reception, and the banquet dinner.

Q: What is the cancellation policy if I can’t make it?

A: All policies regarding registration can be found here.

Q: How do I add or update my zoo tickets?

  • Log in to the system under Edit or Review Your Information with your username and password
  • On the – Home: My Registrants Page
  • Above the Primary attendee’s name – click the Update Options Tab
  • Click Edit Un-Confirmed Options or Add Additional Options
  • If adding – check off box next to ticket name and enter number of tickets to purchase
  • If correcting the number being purchased enter the correct number of tickets being purchased in the box next to the item being updated.
  • Click Submit Changes & Return to Registrant Options (bottom left)

Q. How do I change my answer to attending the MPS Adult Cruise or any other question on registration form?

  • Log in to the system under Edit or Review Your Information with your username and password
  • On the – Home: My Registrants Page
  • Above the Primary attendee’s name – click the More Options Tab
  • From the dropdown menu select the name of the correct form you are modifying
  • Update 2018 MPS Registration Form or Camp Courage Information
  • Select Modify next to form name
  • Scroll to question being updated
  • Enter correct information
  • Click Save Changes & Return to Registrant Options
  • Logout (upper right corner of page)