FAQ

Q: Where will the conference be held?

A: All sessions and meals will be held in San Diego, California, at the Sheraton Hotel and Marina in the Marina Tower.

Q: What do I need to do if I plan on attending from outside of the United States?

A: Participants are strongly advised to make sure they fulfill all legal requirements to enter the United States. Besides a valid passport, an entry visa may also be required. It is highly recommended to start the process a minimum of 2 ½ months prior to your arrival in the United States.

If you require a letter of invitation to apply for your visa, please contact Debra Marshall at debra@sswmeetings.com and provide the following information:

  • Embassy or consulate address that you are applying through
  • Full name including your organization and address
  • Passport number
  • Date of issue
  • Date of expiration
  • Country issued by

Q: When will I know what sessions are being offered?

A:  The complete agenda will be posted on this website April 2. 

Q: Will this conference have translation services?

A:  The official language of the conference is English. Limited sessions of the family conference will have Spanish translation.

Q: Will information presented in the sessions be made available to individuals unable to attend the conference?

A: No, it will only be available at the conference.

Q: Who can attend Clinical and Translational Research Opportunities in Lysosomal Disease (Wednesday Educational Day)?

A: This one-day workshop is aimed at students and post-doctoral fellows training in the medical or health care fields or biomedical research who are interested in pursuing a career in the field of lysosomal storage diseases.

Q: Where can I find transportation services to the hotel?

A: Details regarding transportation can be viewed here. ADA transportation details are located here.

Q: Where can I find available parking?

A: Parking options are available on-site at the hotel. Details regarding prices are located here.  Nearby public parking is limited and may require longer than average travel by foot to reach the hotel.

Q: Will there be child care available?

A: Yes, child care will be available through Camp Courage. Click here for more information.

Q: What is the cancellation policy if I can’t make it?

A: All policies regarding registration can be found here.

Q: Where can I find important locations such as local hospitals, pharmacies and places of worship?

A: Click here for a quick local guide.

Q: What is the weather like in San Diego in August?

A: San Diego averages a daily maximum temperature for August that’s between 74 and 79 degrees F (23 to 26 degrees C). The minimum temperature usually falls between 65 and 69 degrees F (18 to 20 degrees C).

Q: What is the dress code for the conference?

A: Resort or business casual for conference sessions.

Q: Will there be an area to accommodate infusions?

A:  Infusions will be available for a small number of attendees. This need must be identified during the registration process in order to receive this service and additional information.  Those requesting this service will need to make arrangements to obtain the needed medication and be sure that it can be transported into the U.S.  If the medication will be accessible, then we will have infusion nurse support to administer the transfusion at the conference.  We will be in contact closer to the event to schedule a day and time for the infusion.

Q: Do I need to pay to attend the Wednesday Educational Day if I’m already registered for the MPS 2018 Conference?

A: Yes.  You must sign up and pay in order to attend the Wednesday Educational Day.  A discounted fee is provided if you are attending both the MPS 2018 Conference and the Wednesday Educational Day.

 

Registration Questions:

Q: What is included in the registration cost?

A:  Educational sessions, admission to the exhibit hall, breakfast and lunch on Friday and Saturday, welcome reception, and the banquet dinner.

Q: What is the cancellation policy if I can’t make it?

A: All policies regarding registration can be found here.

Q: How do I add or update my zoo tickets?

  • Log in to the system under Edit or Review Your Information with your username and password
  • On the – Home: My Registrants Page
  • Above the Primary attendee’s name – click the Update Options Tab
  • Click Edit Un-Confirmed Options or Add Additional Options
  • If adding – check off box next to ticket name and enter number of tickets to purchase
  • If correcting the number being purchased enter the correct number of tickets being purchased in the box next to the item being updated.
  • Click Submit Changes & Return to Registrant Options (bottom left)

Q. How do I change my answer to attending the MPS Adult Cruise or any other question on registration form?

  • Log in to the system under Edit or Review Your Information with your username and password
  • On the – Home: My Registrants Page
  • Above the Primary attendee’s name – click the More Options Tab
  • From the dropdown menu select the name of the correct form you are modifying
  • Update 2018 MPS Registration Form or Camp Courage Information
  • Select Modify next to form name
  • Scroll to question being updated
  • Enter correct information
  • Click Save Changes & Return to Registrant Options
  • Logout (upper right corner of page)